What You Will Need
- Zensar username
-Search your inbox for an email titled “Zensar Credentials” (i.e PO56739)
- Zensar password (expires every 90 days)
-You can verify if your password is active by signing into your Zensar email here: email.zensar.com
- SuccessFactors username and password
If your password is expired or you don’t know your username, see the end of this document for further instructions
Step 1: Login to Zenlounge Plus with your Zensar username and password
Access ZenloungePlus: https://zenloungeplus.zensar.com/
Step 2: From the Applications tab, scroll down and select SuccessFactors
Step 3: Reset both SuccessFactor username and password (only if you don’t know your login info)
The SuccessFactors site has a different username and password associated with it. Click on the ? icon to recover both username and password. You will need access to your Zensar email in order to recover these. ID will look like: z56739 for example.
Step 4: Access the Learning Portal
-Click on Learning tile to access training resources
Step 5: Browse and enroll in courses
Troubleshooting Login
Scenario 1: You know your Zensar username, have setup AD Self Service in the past, and password is expired.
- AD Self Service: https://adselfservice.zensar.com
- Code will either send to your phone, your email on file, or with security questions.
Scenario 2: You have not enrolled in AD Self Service and have forgotten your password
Email ITHelpDesk@zensar.com and cc both your manager for approval and helpdesk@indigoslate.com for